Shipping & Returns
We offer free shipping on all orders above $125 in the USA & Canada. Orders placed after 3 pm ET will be shipped the following business day.
International Shipping: We ship nearly anywhere in the world and will provide you with international shipping options during your checkout process. Note that some international shipping destinations outside of the U.S. may incur additional customs charges upon arrival, depending on the country (including Canada). All returns shipping costs for international orders are the responsibility of the purchaser.
All discounts apply on full-priced items only during non-sale periods unless otherwise stated. By signing up to our email and SMS list, you will receive your discount code via specified delivery method upon sign-up. You may unsubscribe at any time.
You must have all original packaging (box & components inside) to qualify for a return. Monogrammed products are not eligible for returns given the customization, and may take an additional 7-10 business days to process. Items marked final sale are not eligible for returns or refunds.
Unused products that still have the original components and undamaged packaging can be returned and refunded in full within 30 days of the order - please visit our returns portal
Partial returns of product bundles will be refunded based on the % discount equally applied across the bundle relative to the returned product(s) normal retail price. Incomplete, partial, or poor quality returns are subject to partial refunds at the sole discretion of Courant.
All returns are subject to restocking fees.
For product warranty claims, replacements and refunds will be issued following return, receipt, and review of the product in question at our returns facility to confirm the validity of the warranty claim. For more information on our warranty please see here.
If you are inquiring about a product question, warranty claim information, or any other inquiry - please reach out to us at firstname.lastname@example.org.
Once you get your return label, please send your return to:
C/O Fulfillment Center
110 Vista Centre Dr
Forest, VA 24551-2600