Shipping & Returns
We offer free shipping on all orders above $75 in the USA & Canada. Orders placed after 3 pm ET will be shipped the following business day.
International Shipping: We ship nearly anywhere in the world and will provide you with international shipping options during your checkout process. Note that some international shipping destinations outside of the U.S. may incur additional customs charges upon arrival, depending on the country (including Canada).
For the current Gift with Purchase offer, free AirPods or AirPods Pro cases may not be returned.
You must have all original packaging (box & components inside) to qualify for a return. Monogrammed products are not eligible for returns given the customization, and may take an additional 1-2 business days to process. Items marked final sale are not eligible for returns or refunds.
Unused products that still have the original components and undamaged packaging can be returned and refunded in full within 30 days of the order - please visit our returns portal
If you are inquiring about a product question, warranty claim information, or any other inquiry - please reach out to us at firstname.lastname@example.org.
Once you get your return label, please send your return to:
C/O Fulfillment Center
110 Vista Centre Dr
Forest, VA 24551-2600